Few industries have changed more during the past decade than consumer packaged goods. In a landscape...

Do you know when to approach your customers? What about—and maybe even more importantly—when not...

Today's organizations can't wait any longer to make the digital transformation. It's no longer simply...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

Vijf nieuwe manieren waarop uw HR-afdeling overeenkomsten beter en efficiënter kan afhandelen, van indiensttreding...

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

For many companies, the sales team sits at the heart of its profitability. Its ability to operate efficiently...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Developing your sales managers can create a ripple effect across all of your employees and teams. Prepare...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...