The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Traditional organizations in virtually every sector are in some stage of a digital transformation journey....

Your customers lead busy lives. Always on the go, they're constantly changing devices and channels to...

The benefits of e-signature technology are far reaching. Today, e-signature technology is used around...

How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...

How can you continue to make improvements in spite of unexpected challenges? Realising customer experience...

The way we work has changed. Modern organizations are putting together new technology systems that allow...

As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

For many companies, the sales team sits at the heart of its profitability. Its ability to operate efficiently...

The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...