E-signatures create a secure and customer-friendly experience, are legally recognized in most countries,...

About the Guide So fast and agile, it hardly feels like work management. There's nothing more stifling...

Heavily influenced by the pandemic, today's work environments are fluid and hybrid, with workers at home...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Through our experience with the best brands in the world, we've found that the most successful organizations—and...

The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Here are the key questions every marketer should ask themselves - and their stakeholders - when considering...

The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Investing in great outcomes for customers and employees. The road to exceptional customer service has...

Developing your sales managers can create a ripple effect across all of your employees and teams. Prepare...

We're coming off one of the most challenging years in business history. The pandemic forced every company...