Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

Customer experience isn't just a buzzword. It's a differentiator. With 2.041 billion digital global buyers1...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...

Today's eCommerce is on the verge of the great change. We got used to see the customers through the prism...

In a world where commercial success is increasingly defined by the quality of the customer experience...

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

Any marketer worth their weight in leads knows the benefits of personalization—and yet, a surprisingly...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...

There's a new paradox in marketing. We present a vision for how marketing leaders can balance trust and...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

In today's market, customers control the buying journey – a trend that has accelerated with the increased...