Field service technicians are often the only physical point of contact people have after buying a product...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Why Should I Read The Definitive Guide to Lead Scoring? Lead scoring provides sales with more qualified...