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Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...

We all inhabit a world of digital chaos, where the demand for agile marketing has resulted in an overwhelming...

The threat of COVID-19 has caused companies to quickly switch to remote working, with almost anyone who...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

The accessibility of reaching and consuming content through various touch points has left marketers scratching...

With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

For sales and marketing leaders operating in today's hyper-competitive world, their CRM system could...

Today's marketers are faced with a landscape that demands genuine human interaction without actually...

In recent years, the role of CIO has evolved to meet a wider set of responsibilities and aspirations....

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...