We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

Vielen Marketern fehlt es an Zeit und Ressourcen, um Ihre Marketing-Ausgaben zu beziffern, was bedeutet,...

In today's market, customers control the buying journey – a trend that has accelerated with the increased...

How can companies maximize their investments and take full advantage of the resources they already have...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

No matter how much data you have about your customers, you can only understand what they need and expect...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Today's top marketers know that a solid understanding of their consumers is the foundation of success....

It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...