Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

Customers' expectations have never been higher. We all expect more, especially online. We want experiences...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

The Digital Public Library is an association that operates and manages the digital services for their...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

One of your biggest opportunities to deliver a superior experience is through customer service, and traditional...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Effective cross- or upselling improves customer loyalty, deepens customer relationships and ultimately,...