In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

In a world where commercial success is increasingly defined by the quality of the customer experience...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

AI and other analytics technologies are driving incredible innovations and advancements that are making...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...