During the coronavirus pandemic, the financial services sector became something of an additional emergency...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Over the past year, society has proven we can be effective, creative and productive working from anywhere—even...

DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

Audiences are burnt out on digital marketing. They're flooded — non-stop — with emails, ebooks, webinars...

Your customers expect memorable moments at every brand touchpoint. And when you have websites, social...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

In this 6-page eBook, Aberdeen discusses how today's organizations are focused on streamlining and automating...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

While the chemical sector is certainly a global industry, today's firms don't compete on a level playing...

Mastering the challenges of an ever-evolving enterprise has always been a fundamental part of the day-to-day...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...