Skip to content Skip to footer

2022 Global Customer Engagement Review

Published by: Braze

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels and platforms they prefer, in a way that feels relevant and human.
This report we assess shifts in customer engagement
trends over the past year, what to expect next year, and how brands can address evolving consumer needs, channel preferences, and privacy concerns.
Read this eBook to discover how to ace your marketing strategy with these proven facts and findings.

Read More

By submitting this form you agree to Braze contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. Braze web sites and communications are subject to their Privacy Notice.

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email

digital route logo
Lang: ENG
Type: Whitepaper Length: 54 pages

More resources from Braze