Latest resources from Braze
2021 Global Customer Engagement Review
We analyzed data from three different sources to create the first Global Customer Engagement Review. We define what great customer engagement looks...
The Cross-Channel Marketing Difference
These days, leveraging a cross-channel approach to customer engagement isn't a nice-to-have, it's an imperative. And truly effective engagement tod...
Modern Customer Retention: What You Need to K...
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding...