Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

Field service technicians are often the only physical point of contact people have after buying a product...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Driving webinar registration and attendance is a major struggle for most companies. While webinars are...