Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Creating amazing customer experiences is critical to the success of your business. But implementing the...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...