It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In today's marketing climate, lead generation has become a popular strategy to help create demand and...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...