In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

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Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...