As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

See what your brand can accomplish with the right brand management software. These days, brand management...

Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

Amplitude worked with Wiley Books to put together an easy-to-understand resource on using product analytics...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...