Discover the Game-Changing Benefits of CPQ. What exactly is CPQ software? And how does it translate to fast wins and increased profits? Get your complimentary copy of CPQ For Dummies…
The shift to digital-first buying, along with the corresponding rise in engagement, means marketers have more opportunity than ever to influence the buying journey and increase contribution to pipeline. But…
Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single view for all customer interactions, across departments. Over 150,000 organisations of all sizes are currently…
Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester sees B2B buyers both accelerating their shift to self-service and demanding higher-quality interactions with…
A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating principles and the keys to launching a successful Marketplace. It is time to seize the Marketplace opportunity…
How IT can help customer service adapt to changing demands in an unpredictable world.
Today's customers are facing unprecedented challenges—which means they have radically new expectations for service delivery. To meet…
Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken. De grootste uitdaging is om op de juiste manier te digitaliseren. De meeste bedrijven zullen dit stapsgewijs moeten doen.
Todays…
In today's marketing climate, lead generation has become a popular strategy to help create demand and get your marketing messages heard across multiple channels. Lead generation helps your company increase…
For many companies, the sales team sits at the heart of its profitability. Its ability to operate efficiently doesn't just impact the bottom line. There are legal and regulatory considerations…
Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences. But they face a number of significant challenges to setting up direct customer relationships, including maximizing conversions, taking…
More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind of high-quality, consistent customer experience that's the cornerstone of business success in the 21st…
Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The battlefield is customer experience. The weapons of choice are digital. The pace of innovation is…