Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

See what your brand can accomplish with the right brand management software. These days, brand management...

Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Digital experience personalization is a major priority for global business leaders and investment plans...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...