Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Field service technicians are often the only physical point of contact people have after buying a product...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...