In this knowledge brief, we'll analyse how organisations today are modernising sales practices and operations...

Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Digital marketing is, by its very nature, a dynamic place to be. We've seen an explosion in the amount...

Today's work is more complex, connected,and digital than ever before. Remote employees need to collaborate...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

The advertising industry is changing. Privacy is a growing topic, with the phasing out of third-party...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Vijf nieuwe manieren waarop uw HR-afdeling overeenkomsten beter en efficiënter kan afhandelen, van indiensttreding...

Bei der Entwicklung der Optimierungsstrategie für ihr Website müssen E-Commerce-Experten häufig mit...

In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen HR-afdelingen...

How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...

Adobe recently commissioned Forrester Consulting to conduct a global survey to understand how digital...