Creating amazing customer experiences is critical to the success of your business. But implementing the technology and developing the processes it takes to create those experiences can be complex.
With Experience…
We are in the midst of a great flux for marketers. Google and other behemoth browsers have finally cemented plans to comprehensively curtail third-party cookie tracking within the next couple…
Electronic signatures have gone mainstream. Research for this report found that the technology is now being used by the majority of businesses.
There are broadly two types of electronic signatures. Electronic…
This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order Management (OcOM) solutions to manage their opterations, and explored the essental nature of OcOM, as well as…
Today's buyers engage with brands and companies through their own research across multiple channels, long before marketing or sales has the opportunity to engage with them directly.
Lead nurturing is an…
The world of print and postal communications is changing. With reducing average run lengths and the ongoing drive to personalisation and enhanced governance for personal data, print and mail service…
If you are on the hunt for a Digital Asset Management (DAM) solution, you have probably already done your research regarding vendor selection. Moreover, you are probably at the stage…
An effective on-demand webinar program can deliver outsized benefits to B2B organisations. Not only has research by SiriusDecisions found that webinars are continuously found to be the preferred human touchpoint…
Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to make it valuable. And if that's possible, game-changing insights are ready and waiting, latent in…
Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML), the internet of things (IoT) and more — are ushering in a new era of rich, personalised customer…
In this 6-page eBook, Aberdeen discusses how today's organizations are focused on streamlining and automating workflows to keep their workforce productive in remote environments. Aberdeen research has found that when…
Microsoft has teamed up with DocuSign to make our industry-leading eSignature apps available to businesses and consumers within Microsoft applications, making it easier than ever to stay productive.
Robust apps for…